Hi-Dow guarantees its product free from defects in material and workmanship for a period of 2
years from the date of purchase, except as noted below.
This Hi-Dow product warranty does not cover damage caused by misuse or abuse; accident; the
attachment of any unauthorized accessory, alteration to the product; or any other conditions
whatsoever that are beyond the control of Hi-Dow. This warranty is effective only if the product
is purchase and operated in the USA or Canada. A product that requires modification or adaptation
to enable it to operate in any country other than the country for which it was designed,
manufactured, approved and/or authorized, or repair of products damaged by these modifications is
not covered under warranty. Hi-Dow shall not be responsible for any type of incidental,
consequential or special damages. All implied warranties, including but not limited to those
implied warranties of fitness and merchantability, are limited in the total duration of 2 years
from the original purchase date.
Please fill out our Product Registration Form below to get a Product Registration ID within 30 days
of your purchase.
(All bolded fields are required)
Address Line 1
Address Line 2
City
State
Zip
Phone Number
Date Of Purchase
Place Of Purchase (Provide store name or location)
Product Serial Number (Please see bottom of your Massage Mouse)
Purchase Price
$
How Did You Hear About Us?
Additional Notes
A Product Registration ID will be emailed to you within 24 hours after you click on the
'Submit' button.
To obtain warranty service on your Hi-Dow product, please send us the unit, your return
address, your dated sales receipt (as proof of purchase) or Product Registration ID.
Please note that we only accept exchange of defective products. We do not provide
refunds.
Please mail to:
Service Center
Hi-Dow Development Company
12841 Polo Parc Dr.
St. Louis, MO 63146
Upon receipt, Hi-Dow will repair or replace, as appropriate, your product and return it to you.
Warranty is solely through Hi-Dow Service Center. Service of this product by anyone other than
Hi-Dow Service Center voids warranty.
This warranty provides you with specific legal rights. You may have additional rights which may
vary from state to state. Because of individual state regulations, some of the above
limitations and exclusions may not apply to you.
